Services

01
Marketing / Sales / Communication

Attracting and contracting new clients and new partners for the associated hotels, mainly in online distribution.

02
Distribution and Commercialisation

Positioning our members" products on the main online distribution platforms, particularly on the front pages, in order to achieve greater product awareness and prominence.

03
Revenue & Yield Management

Trying to maximise revenue from accommodation through various techniques, including upselling and implementing revenue analysis documents, including the "pick up" report, but also helping to develop techniques to increase revenue at the hotel's other points of sale, such as the restaurant, spa, kids club, etc.

Within this module we propose analysing Forecasting in order to assess demand trends and opportunities. Overall, we aim to optimise the unit's profitability.

04
E-Commerce

Optimising sales in channels that allow dynamic price and inventory management and reducing dependence on channels with static prices and inventory. Consultancy on new online "players" and the respective formation of extranets and positioning on websites. Follow up on the contracting process and find out who the decision makers are. Collecting online comments from customers on booking portals in order to assess their opinion of the unit and monitoring the unit's ratings through a monthly summary table (KPI-Key Point Index); Analysing the content on websites and updating descriptions and images in order to maximise the conversion rate of visits into bookings.

05
Social Media

Social media has become extremely important in the world today, and naturally we want our members to be at the forefront of it. To this end, our team will accompany you through the process of getting started in this new medium, which offers immense marketing opportunities.

06
Consultancy

Our partners can opt for a consultancy service, where our team will monitor decisions and provide ongoing counselling in order to achieve the proposed objectives.

07
Management of satisfaction questionnaires

Who better to rate us than our customers! The same premise applies to hotels. We try to find out the opinion of guests staying in our partners' units through an online questionnaire, where customers can give their score in the comfort and quiet of their own home.

08
Benchmarking

Analysing the competition (competitive set) on the various websites, so as to be able to draw up pricing strategies, in particular by introducing "BAR" (Best Available Rate) tariffs, and positioning strategies. This control is carried out using documents specifically drawn up for this purpose.

09
Tariff parity

Nowadays the word parity is becoming increasingly important in the hotel industry. We endeavour to ensure that our partners always have this word in mind, and we will develop techniques so that there is always parity of rates.

10
Tariff segmentation

As we know, the market is segmented into various types of customers, including B2C, B2B, DMC, AVT, etc. It is therefore essential to know which tariffs are given to whom. Applying the same tariff to everyone is no longer an ideal solution. It's necessary to identify the customers and assign the respective price list.

11
Channel Manager Management

We ensure the daily management of rates, availability and mappings on the different distribution channels, guaranteeing consistency, real-time updates and maximum efficiency in your unit's online presence.

12
Digital Marketing

We create tailor-made digital strategies, from managing campaigns and social networks to optimising online presence, with the aim of increasing awareness, attracting more customers and boosting direct bookings.

Our team is ready to support your project

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